Wednesday؛12 December 2024

Service Level Agreement

Service Level Agreement

The website of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province is a content management system that consists of several different pages. This website has compiled rules and regulations for users to use the site, which users are not allowed to edit, and in order to use the portal services, they must agree with all these conditions and points mentioned.

1- Changes in the rules and terms of use of the site
The site of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province reserves all rights related to editing the terms of use, rules and points raised around it.

2- Links to other sites
The site of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province may contain links to other sites. The sites linked from this site are not under our control and supervision and we do not assume any responsibility for them. The website of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province has placed these links on the site only to provide you with facilities, and the content of each link has no special relation to our site and we do not accept any responsibility for it.

3- No illegal or prohibited use
In order to use the website of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province, you undertake that under no circumstances will you use our website for illegal and prohibited activities. You are not allowed to use the website of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province under any conditions that cause damage, disable the site, disrupt its appearance, etc.

4- Using mass communication facilities
The site of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province may include mass communication systems such as discussion forums, commenting systems, pages related to personal information or similar systems that allow you to communicate with other users. In this case, you are only allowed to send and receive messages or files that are suitable for that mass communication system, and you should be extremely careful not to cause the following:

Defamation, abuse, malicious attacks, threats and violations of the public rights of the site and other users.
Publish, send, upload or distribute any inappropriate, profane and...
Uploading files or things that are far from common sense or contradict the rules of the site.
Uploading files that contain viruses, incomplete and damaged files, or any file or program that causes malfunction of another computer.
Advertising or offering to sell and buy any particular item or service for the purpose of business on the site.
Leading, guiding and forming pyramid groups in feedbacks, contests and similar cases.
Distribute files that have already been placed on the site by another user under your own name.
Limiting or banning any user from using public services and social media services of the site.
Taking and collecting people's personal information without their consent.
5- Applicable regulations on violations
The site of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province does not assume any responsibility for monitoring mass communication systems. However, we reserve the right to review the files and content submitted by users and remove those that violate the site's rules. Also, we reserve the right to limit a user's access to different parts of the site, such as mass communication systems, at any time and for any reason, or to remove that user from the list of site members without mentioning the reason.
The site of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province reserves the right to announce any information about applicable laws on the site at any time, or to edit and send the texts published on the site. or reject or delete any information or file in any part of the website.
Some information and files uploaded on the site may be provided to you for limited use, in this case you are obliged to respect this right and you should not abuse that particular item.
By posting content, uploading files, registering or providing comments, you will be responsible for all of it.

6- Elimination of responsibility
The information, software, products and services provided on our site may contain graphical or programming errors. It should be noted that changes will be made to this information periodically. Also, the website of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province or the producers of that product may edit it in order to develop the program.

7- Availability
The website of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province is equipped with the possibility of registering your criticisms and suggestions, dear applicants, through "Send Suggestions". In this section, you can make calls full time, 7 days a week and 24 hours a day.
As soon as a criticism or suggestion is registered, the result of the follow-up of the request will be announced to the applicant as soon as possible, and if necessary, a personal visit will be requested.
The website of the General Department of Cultural Heritage, Tourism and Handicrafts of Hormozgan Province is available to the applicants at all times, and in case of any problems and technical defects, the applicants will be informed.